Terms of service

Overview

Welcome to Hong Kong Trade Wholesale Network! In these Terms and Conditions, “we” and “our” refer to Hong Kong Trade Wholesale Network. Hong Kong Trade Wholesale Network operates this store and website, including all related information, content, features, tools, products, and services, to provide you (our customer) with a curated shopping experience (hereinafter referred to as the “Service”). Hong Kong Trade Wholesale Network provides technical support to enable us to provide you with the Service.

The following terms and conditions, and any policies mentioned herein (hereinafter referred to as the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Service.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Service.

Part One - Access and Account

By agreeing to these Terms of Service, you represent that you have reached the legal age of adulthood in your state or province and that you agree that we may allow any of your minor dependents to use the Service on devices you own, purchase, or manage. To use the Services, including accessing or browsing our online store or purchasing any products or services offered by us, we may require you to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide in our store is accurate, up-to-date, and complete, and that you have all the rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and all your account activity. You may not transfer, sell, allocate, or license your account to any other person.

Part Two - Our Products

We make every effort to accurately represent our products and services in our online store. However, please note that due to differences in the type of device you use to access the store and your device settings and configurations, colors or product appearances may differ from what is displayed on your screen.

We do not guarantee that any product or service you purchase will look or be of the same quality as you expect, nor do we guarantee that it will be the same as what is displayed or presented in our online store.

All product descriptions are subject to change without notice, and we reserve the right of final interpretation. We reserve the right to discontinue the sale of any product at any time and may limit the quantity of any product we offer to any individual, geographic region, or jurisdiction, depending on the specific circumstances.

Part Three - Orders

By placing an order, you make an offer to purchase. Hong Kong Trade Wholesale Network reserves the right to accept or reject your order at its sole discretion without giving any reason. Your order is only accepted after Hong Kong Trade Wholesale Network confirms acceptance. We must receive and process your payment before accepting your order. Please carefully review your order before submitting it, as Hong Kong Trade Wholesale Network may not be able to accept cancellation requests after the order has been accepted. If we do not accept, change, or cancel your order, we will attempt to contact you via the email address, billing address, and/or telephone number you provided when placing your order.

Your purchased goods are only eligible for return and exchange according to our refund policy [link].

You represent and warrant that your purchased goods are for your personal or household use only and not for commercial resale or export.

Part Four - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The final price of the goods or services is the price at the time you place your order and will be listed in your order confirmation email. Unless otherwise expressly stated, the published prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.

Prices published in our online store may differ from those in physical stores or third-party operated online stores or other stores. We may launch service promotions from time to time, which may affect prices and are subject to terms and conditions independent of these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.

You agree to provide up-to-date, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i)